Michelle Cook

Upon graduation from college, Michelle entered the law enforcement profession as a Patrol Officer in 1992. With two promotions (Sgt. and Lt.), and three appointments to the Staff (Asst. Chief, Chief, Director), Michelle retired as a 3-star Director, and 3rd in command, from the Jacksonville Sheriff’s Office, a 3,300 person agency and the nation’s 25th largest police department. As Director of Patrol and Enforcement, her responsibilities included the strategic deployment and activities of 1,000 first responders and community relations personnel, and direct management of a budget of $100 million. She also oversaw the over 1,000 special events that occurred in the Downtown area each year. She served as the agency lead on collective bargaining with the FOP.

In August of 2017 Michelle accepted the position of Chief of Police for the City of Atlantic Beach, Fl. The ABPD is a full-service agency with a 6 million dollar budget, serves approximately 14,000 residents and handles approximately 25,000 calls for service each year. Under her leadership, the ABPD earned the Florida Commission for Law Enforcement Accreditation. She is credited for writing the City of Atlantic Beach All-Hazard Response plan. She is an active member of the Florida Police Chief’s Association and the FBI Law Enforcement Executives Alumni.

Career highlights include:

Training Academy Director

Commanded the firing range, recruiting, basic recruit training, Criminal Justice Standards and Training Commission Trust Fund Advanced and Specialized Training and all police in-service training requirements.

Assistant Chief of Narcotics and Vice

Oversaw all undercover narcotics and vice operations, internet crimes against children, technical support, warehouse and forfeitures

Chief of Professional Standards

Commanded the firing range, training academy, polygraph unit, inspections, internal affairs, accreditation, crime analysis, continuous improvement, fusion center and information systems management
Served as incident commander during SWAT/Negotiator call-outs.

Commander of the Intelligence Unit

Represented JSO on the Joint Terrorism Task Force, North Florida Fusion Cell, and served as key agency liaison to US Marshals and FBI

Community Engagement and Honors

Continuance of Care Board Member
Jax Journey Oversight Committee
Jax Journey Juvenile Justice Sub Committee
Generation W
Women in Leadership Guest Panelist
Leadership Jax Board Member
Leadership Jax Graduate
IM Sulzbacher Men’s Campus Committee Member
TedX Salon Speaker
Jacksonville Community Council Member
Florida State College at Jacksonville Criminal Justice Advisory Committee
Contributing Writer/Award Winner
Police Director’s Consortium – Community Policing
JCCI 50 Future Leaders
Chad Reed First Responder Award Winner
6 Pillars of Character Award Winner
Law Enforcement Legacy Leader Award

Work History

2017 – Chief of Police – Atlantic Beach Florida
Leads the 30 officer department that has a budget of just over $6 million. Additional responsibilities include Animal Control and Ocean Rescue for the City of Atlantic Beach. Highlights since beginning her tenure include: Development of the COAB All Hazard Plan, CFA Accreditation, Active Shooter Tactical and Management Training, Stop the Bleed training for all City employees, creation of Volunteer Corps (including a Volunteer Emergency Response Team) and CAD Upgrade. She has successfully negotiated with the COAB to obtain pay raises, a take home car program and wellness program for her officers. In addition, she has lead numerous community engagement activities to include Surfing with a Cop, Pizza with a Cop, Cocoa and Caroling with a Cop, Christmas toy drive and Mobile PAL.

2015 – Incident Commander – State of Florida Region 3 All Hazards Incident Management Team
Member of the Region 3 All Hazards Team since 2006. In 2015 became credentialed through the Emergency Management Institute as an Operations Section Chief and Incident Commander. As the All-Hazards Incident Management Team (AHIMT) Incident Commander, served as the forward coordinating element for the State Emergency Response Team (SERT) and the State Coordinating Officer (SCO). Prior to being credentialed through EMI and serving as IC on the Region 3 Team, Michelle has served as Incident Commander and Operations Section Chief for over 500 hundred unplanned incidents and pre-planned events in the region, combining her extensive knowledge of the Incident Command System with real world experience handling complex critical incidents.

2014 – Senior Consultant/Instructor – C3Pathways
C3Pathways is a FEMA and DHS approved organization that provides training nationally for Active Shooter Incident Management. With her extensive experience and training in NIMS/ICS combined with her hundreds of documented responses to critical incidents, she is one of the lead instructors for the “Command” portion of the training curriculum and provides crucial input and feedback on course development.

2016 – 2017 – Director of Patrol and Enforcement – Jacksonville Sheriff’s Office Ret.
Lead the over 1000 “first responders” for police service calls: officers committed to serving the community through the effective response to citizen calls for assistance; providing crime prevention programs; and the leading efforts in traffic control and safety in Jacksonville. The department is comprised of three divisions: Community Affairs/Special Events Division, Patrol Division East and Patrol Division West.

All of JSO’s crime prevention and community outreach initiatives operate under the Community Affairs/Special Events Division, which is under the command of a Chief and one Assistant Chief. Some of the highly specialized programs run out of this division include the Citizen’s Police Academy and Sheriff’s Watch.

The Patrol Division is led by two Chiefs and six Assistant Chiefs. Patrol Division East (Zones 1, 2, and 3) and Patrol Division West (Zones 4, 5, and 6) are generally considered the backbone of a police agency, because it is made up the largest group of officers. Incident Commander for large-scale events/incidents.

2015 – 2016 – Director of Professional Standards
Oversight of the Training Academy, Recruiting, Firing Range, Polygraph, Leadership Development Institute, Personnel, Internal Affairs and Information Systems Management. Incident Commander for large-scale events/incidents.

2014 – 2015 – Chief of Patrol East
Commanded 3 patrol zones consisting of 500 personnel. Field Training Unit, Emergency Preparedness, Reserve Unit, and Sex Offender Tracking Unit. Served as Incident Commander or Operations Section Chief on events/incidents.

2013 – 2014 – Chief of Professional Standards
Commanded the Training Academy, Firing Range, Polygraph, Recruiting, Continuous Improvement, Inspections, Internal Affairs, Accreditation, Information Systems Management, Fusion Center and Crime Analysis Units. Served as Incident Commander or Operations Section Chief on events/incidents.

2013 – 2013 – Assistant Chief – Narcotics and Vice
Commanded the Narcotics, Vice, Forfeiture, Warehouse, Technical Support and Internet Crimes Against Children Units. Approximately 120 personnel.

2011 – 2013 – Assistant Chief- Zone 1 Commanding Officer
Led 150 employees to include police officers, supervisors and civilian staff. Responsible for 24-hour operations of 12-square mile area with daytime population of 400,000. This area included the Downtown core, river, convention center and stadium. Managed special events that occurred in the Zone. Served as Incident Commander or Operations Section Chief on events/incidents.

2009 – 2011 – Assistant Chief – Academy Director
Commanded the Northeast Florida Training and Education Center to include the Jacksonville Sheriff’s Office Firing Range, Recruiting Unit, Polygraph Unit and Leadership Development Institute. Responsible for ensuring the over 3000 agency employees received required mandatory training, all new police and corrections recruits received state required training and managed the State Trust Fund ensuring that all officers in the region received Advanced/Specialized training.

2006 – 2009 – Intelligence Unit
Led the Intelligence Unit to include active participation in the Joint Terrorism Task Force, North Florida Fusion System Cell, North Florida Intelligence Unit and US Marshalls Task Force.

Developed the Critical Infrastructure oversight and coordination plan Developed the Threat Group assessment plan. Worked in collaboration to develop the Suspicious Activity Reporting requirements and process for the agency

Member of the FBI Joint Terrorism Task Force Supervisor Committee.

Direct report to the Sheriff on all terrorism related concerns

Served as lead for all investigations regarding threats to public figures.

Assisted Secret Service with dignitary protection details

2004 – 2006 – FTO/Reserve Officer/Auto Burglary Task Force/Emergency Preparedness Unit

Managed Field Training Program, both recruits and over 250 Field Training Officers

Commanded the Reserve Unit, which consisted of 110 Reserve Officers

Facilitated the Jacksonville Sheriff’s Office Emergency

Preparedness hurricane response

Coordinated the Jacksonville Sheriff’s Office mutual aid response team

Commanded the Auto Burglary Task Force, Patrol East

Developed and managed the Community Service Officer Program Field Training Program

Managed the purchase, maintenance and inventory of 300 radar and laser units

Created the Emergency Preparedness Unit – responsible for the appropriation of multiple grants for emergency equipment, collaboration with City of Jacksonville on all County emergency response plans (Hazard Specific and Inter-Agency Coordination Plans), creation of police agency emergency response plans

Developed training plan for all agency personnel for Incident Command System

Taught Incident Command to agency personnel

Served as Incident Commander or Operations Section Chief on events/incidents

Oversaw all credentialing for the Super Bowl

2003 – 2004 – Police Lieutenant

Zone 2

Managed 2 patrol sergeants and 1 task force sergeant with a total of 33 officers

2000 – 2003 – Police Sergeant – Jacksonville Sheriff’s Office

Zone 1

Community Affairs – supervised school resource officers

1999 – 2000 – FTO Office – Jacksonville Sheriff’s Office

Managed COPS grant by coordinating training of all police officers in the agency in the philosophy and application of Community Policing

1992 – 1999 – Patrol Officer– Jacksonville Sheriff’s Office

Zone 3
Zone 1 Task Force
Zone 1 COPS

Boards and Committees

Continuity of Care Board Member
Jax Journey Oversight Committee
Jax Journey Juvenile Justice Sub Committee
Leadership Jacksonville Board Member
IM Sulzbacher Campus, working group member
Jacksonville Sheriff’s Office Safety Review
State of Florida Emergency Response Management Team (NEFLAHIMT)
JSO Directive Review Committee
Continuous Improvement Committee
Fusion System Cell Steering Committee
Law Enforcement Terrorism Prevention Program (RDSTF)
FBI Hate Crimes Working Group
Response to Resistance Board
Disciplinary Hearing Board
Career Training Curriculum Development Committee
Promotional Exam Development Committee
Career Oral Board for police candidates
Response to Resistance
Career Development Committee
State Law Enforcement Training Center Directors
Region V Training Advisory Committee
Florida State College at Jacksonville Criminal Justice Advisory Committee

Career Highlights

Unified Command, COAB, Hurricane Dorian, 2019
Unified Command, Duval County, Donna Marathon, 2019
Deputy Incident Commander, Holmes County Fl, AHIMT, Hurricane Michael, 2018
Incident Command, City of Atlantic Beach, Active Shooter Initial Inc Management Exercise, Vineyard Church 2018
Incident Command, City of Atlantic Beach, Active Shooter Initial Inc Management Exercise, ABE 2018
Incident Command, City of Atlantic Beach, Web.com Golf Tournament, 2017
Unified Command, City of Atlantic Beach, Hurricane Irma 2017
Generation W Conference, Women in Leadership, Panel Member
Women’s Leadership Development Institute –ULI, guest speaker, 2017
Incident Commander, VIP Visit, March 2017
National Counterterrorism Center –JCTAW Workshop- Senior Leadership Facilitator, 2017
Unified Command, Duval County, Missing UNF Student, 2017
Unified Command, Florida Sheriffs Association Conference, 2017
Unified Command, Duval County, New Year’s Eve, 2016
Department of Homeland Security – Emergency Management Institute Instructor, 2016
Incident Commander, Duval County, VIP Visit, 2016
Unified Command, Duval County, Florida Georgia Football, 2016
Unified Command, Duval County, Hurricane Matthew 2016
Unified Command, Duval County, Navy Notre Dame Football, 2016
I.M. Sulzbacher – Transformations – Special Guest Presentation
Unified Command, Duval County, Tropical Storm Hermine 2016
TEDx Salon Speaker “Women Who Kick Ass”
Certified Florida Division of Emergency Management Incident Commander
Certified Florida Division of Emergency Management Operations Section Chief
Leadership Jax C/O 2016
Operations Section Chief, Duval County, Lonzie Barton (2015)
Unified Command, Duval County, New Year’s Eve / Gator Bowl (2014/2015)
Unified Command, Duval County, Dunn Murder Re-Trial (2014)
Florida Police Association on Accreditation (Fl-Pac) Assessor
Incident Commander, Duval County, 4th of July (2014)
Unified Command, Duval County, Dunn Murder Trial (2014)
Operations Section Director, Duval County, Tropical Storm Andrea (2013)
ICS Technical Specialist, Missing Alzheimer’s Patient (2013)
Operations Section Director, Duval County, Tropical Storm Beryl (2012)
ICS Technical Specialist, Kilgore Manhunt (2011)
Liaison Officer, Duval County, H1N1 (2009)
Recipient of the “6 Pillars of Character” Award (2009)
Recipient of Appreciation Certificate from Pearl River County, Hurricane Katrina (2009)
State Incident Management Team Member “White Team” (2009)
Emergency Services Branch Director, Duval County, Tropical Storm Fay (2008)
Duval County EOC All Hazards Incident Management Team (2008)
RDSTF All Hazards Incident Management Team (2008)
Incident Command System Trainer (2008-2009)
Applied for and received approximately $750,000 in UASI grant money
logistical support equipment (2006), intelligence surveillance platform (2008) and intelligence training (2009)
T2 Lab Explosion General Command Staff member (2007)
Planning Section Chief Operation Safe Streets (2007)
Assistant the EOC in the Development of City of Jacksonville Inter-agency Coordinating Procedures (2006-2008)
Developed and Managed Field Training Office Mentoring Program
Certificate of Commendation for Hurricane Response (2005)
Mutual Aid Response Team Deployment (2004-2006)
Developed Community Service Officer Field Training Program (2005)
Super Bowl XXIX Emergency Services Personnel Credentialing manager (2005)
Contributing writer “Police Director’s Consortium Winner-Community Policing” (2000)
JCCI Board Member “Racism in Jacksonville” Study (2000)
JCCI “Prostitution in Jacksonville” Study (1999)
JCCI 50 Future Leaders (1999)

Functional Experience
Business Continuity
Organizational Transitions
Human Resources
Operations
Professional Standards
Project Management
Strategic Planning
Team Building
Transition Management
Community Policing
Incident Command System /
Emergency Preparedness
Training Development and Delivery
Policy Development
Event Planning Management
Contract Negotiations
Incident Management
Accreditation and Compliance
Intelligence Operations
SWAT Command
Active Shooter Instructor
Internal Affairs
Leadership Development

Leadership Roles in Agency Initiatives
Police Safety Review Board
Directive Review Committee
Continuous Improvement Committee
Response to Resistance Board
Operation Safe Streets
Field Training Officer/Reserve Unit
Managed COPS federal grant
Architect of Expanded Hiring Guidelines
Rewrite of Agency Mission, Vision and Core Values

Certifications
Florida Law Enforcement Officer
DHS – EMI Incident Commander
DHS – EMI Ops Section Chief

Education
Masters in Criminal Justice
University of North Florida
Emphasis: Administration and Education
BS, Criminal Justice
University of North Florida
Minor: Public Administration
FBI Federal Executive Development

Advanced Executive Training (training listed taken since 2000)
G-300: Intermediate Incident Command System for Expanding Incidents 11/23/2005
IS-800.b: National Response Framework, An Introduction 01/12/2006
G-400: Advanced Incident Command System Command & General Staff: Complex Incidents 02/22/2006
L-449: Incident Command System (ICS) Curricula Train-the-Trainer 01/18/2008
O-305: All-Hazards Incident Management Team 02/08/2008
IS-775: EOC Management and Operations 11/12/2008
L-960: NIMS ICS All-Hazard Division & Group Supervisor 01/16/2009
L-958: NIMS ICS All-Hazards Position Specific Operations Section Chief (OSC) Course 02/16/2009
L-962: NIMS ICS All-Hazards Planning Section Chief (PSC) 03/13/2009
L-950: NIMS ICS All-Hazards Incident Commander 05/08/2009
IS-200.b: ICS for Single Resources and Initial Action Incidents 12/13/2010
IS-700.a: NIMS An Introduction 12/13/2010
IS-100.b: Introduction to Incident Command System, ICS-100 05/06/2011
IS-120.a: An Introduction to Exercises 07/26/2012
IS-265: Basic Instructional Skills 08/16/2012
L-967: NIMS ICS All-Hazards Logistics Section Chief (LSC) 02/13/2013
IS-701.a: NIMS Multiagency Coordination System (MACS) Course 08/25/2015
MGT-323: Instructor Development Workshop 09/10/2015
NIMS ICS Forms 03/11/2016
IS-00042 Social Media in Emergency Management 04/22/2016
AWR167 Sport Event Risk Management 05/18/2016
OGT110 Active Shooter Incident Management with Complex Incidents
NIMS ICS All Hazards Operations Section Chief Train the Trainer 07/2016
NIMS ICS All Hazards Incident Commander Train the Trainer 10/2016
National Counter Terrorism Center – JCTAW Workshop 03/2017
MGT314: Enhanced Incident Management /Unified Command Texas Emergency Operations Training Center 04/2017
TNG001: US National Grid 04/2017
MGT412: Sport and Special Event Evacuation Training and Exercise TEEX Extension Office – Gainesville, Fl 05/2017
L-956 NIMS ICS All Hazards Liaison Officer- St Johns County 12/2017
MGT346 EOC Operations and Planning for All Hazards TEEX at Duval EOC 02/2018
Florida Executive Leadership – FBI May 2019
MGT 340 2019 Senior Officials Workshop and Crisis Leadership and Decision Making Seminar Duval EOC 07/31/2019
Department of Justice – Protecting Places of Worship – FDLE Jacksonville, Fl 08/2019